Subscription and Refund Terms
Effective date: [Effective Date]
These Subscription and Refund Terms (these "Subscription Terms") describe the plans, billing, cancellation, and refund practices for The Consigliere, a paid subscription content product published by Consigliere LLC ("the Company", "we", "us", or "our"), a Nevada limited liability company to be formed, available at theaiconsigliere.com. These Subscription Terms are part of, and are incorporated by reference into, our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service. If there is any conflict between the Terms of Service and these Subscription Terms on billing matters, these Subscription Terms control.
1. Plans and Pricing
The Consigliere is offered as a paid subscription that delivers PDF reference and educational documents on AI governance on a scheduled monthly cadence, plus occasional special editions. Current plans, prices, and any applicable taxes are shown at checkout on theaiconsigliere.com. Prices are stated in US Dollars and may exclude taxes, which will be added where applicable. We may offer different plans or promotional pricing from time to time, and specific plan features may vary.
2. Billing Cadence and Auto-Renewal
Subscriptions are billed in advance on a recurring basis for each billing period, on the schedule shown at checkout (monthly or annual). Payment is handled by our third-party payment processor, Stripe. By subscribing, you authorize us and our payment processor to charge your selected payment method for the applicable fees at the start of each billing period.
Your subscription renews automatically at the end of each billing period at the then-current price for your plan, unless you cancel before the renewal date. We do not store full payment card numbers; your payment details are handled by the payment processor.
3. Price Changes and Notice
We may change subscription prices or plan features from time to time. If we change the price that applies to your subscription, we will provide advance notice of at least [Price Change Notice Period] before the change takes effect, such as by email to the address associated with your account or by posting notice on the Website, in accordance with applicable law. Price changes will apply to your next billing period after the notice period. If you do not agree to a price change, you may cancel before it takes effect, as described below. Your continued subscription after the price change takes effect constitutes acceptance of the new price.
4. Cancellation
You may cancel your subscription at any time through your account settings or by contacting us at support@theaiconsigliere.com. When you cancel, your subscription will remain active until the end of the current billing period, and it will not renew for the following period. You will continue to have access to the Service through the end of the period you have already paid for, unless we are required to end access sooner. Cancellation stops future charges; it does not, by itself, entitle you to a refund of amounts already paid, except as described in the refund policy below or as required by applicable law.
5. Refund Policy
Except as required by applicable law or as expressly stated here, subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused portions of a subscription, or documents already delivered.
[Founder to confirm the refund approach and complete the bracketed terms.] As a proposed policy: if you are a new subscriber, you may request a refund of your most recent subscription payment within [Refund Window, for example 14 days] of that charge by contacting us at support@theaiconsigliere.com. Refunds, where granted, are issued to the original payment method through our payment processor and may take [Refund Processing Time] to appear, depending on your provider. We may decline refund requests that we reasonably believe are abusive or that fall outside this policy. Where applicable law grants you a statutory right to cancel or to a refund (for example, a consumer cooling-off right), that right applies regardless of this policy.
6. Free Tier (Proposed)
We may offer a free tier that provides limited access to certain content or features at no charge. [Founder to confirm the free tier scope and terms.] The free tier is proposed and is subject to change: we may modify, limit, or discontinue it at any time, and the specific content and features included may vary. Use of any free tier is subject to the Terms of Service, including the acceptable use and distribution restrictions. No payment method may be required for the free tier, and no charges apply unless you choose to upgrade to a paid subscription.
7. Chargebacks
If you believe a charge is incorrect, please contact us first at support@theaiconsigliere.com so we can review and resolve it promptly. Initiating a chargeback or payment dispute with your bank or card issuer without first contacting us may result in suspension or termination of your account and access to the Service. We reserve the right to dispute chargebacks that we reasonably believe are unwarranted and to recover amounts owed, including any related fees, to the extent permitted by applicable law.
8. Taxes
You are responsible for any applicable sales, use, value-added, or similar taxes associated with your subscription, except for taxes based on our net income. Where we are required to collect such taxes, they will be shown at checkout and added to your charges, where applicable.
9. Referrals
As a paying subscriber, you may receive a personal referral code. If a new subscriber activates a paid subscription using your code and completes their first paid billing period, you become eligible to select one document from the then-current Referral Shelf, a curated set of titles we designate, provided to you as a downloadable copy to keep. Referral rewards are limited to three per subscriber per calendar year.
A referral reward is voided if the referred subscriber's first payment is refunded or reversed, or if we determine, in our reasonable discretion, that the referral resulted from self-referral or other abuse. Referral codes are personal to you and non-transferable. The Referral Shelf and these referral terms may change at any time. Certain items are never eligible as referral rewards, including The Consigliere Secrets and any partner-only editions.
10. Contact
For any questions about billing, cancellation, or refunds, please contact us at support@theaiconsigliere.com, Consigliere LLC, [Mailing Address, pending entity formation].